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स्वामी गब्बर ART OF LIVING के प्रणेता February 17, 2011

Posted by aglakadam in aglakadam, Fun Reading.
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1. सादा जीवन, उच्च विचार: उसके जीने का ढंग बड़ा सरल था. पुराने और मैले कपड़े, बढ़ी हुई दाढ़ी, महीनों से जंग खाते दांत और पहाड़ों पर खानाबदोश जीवन. जैसे मध्यकालीन भारत का फकीर हो. जीवन में अपने लक्ष्य की ओर इतना समर्पित कि ऐशो-आराम और विलासिता के लिए एक पल की भी फुर्सत नहीं. और विचारों में उत्कृष्टता के क्या कहने! ‘जो डर गया, सो मर गया’ जैसे संवादों से उसने जीवन की क्षणभंगुरता पर प्रकाश डाला था.

२. दयालु प्रवृत्ति: ठाकुर ने उसे अपने हाथों से पकड़ा था. इसलिए उसने ठाकुर के सिर्फ हाथों को सज़ा दी. अगर वो चाहता तो गर्दन भी काट सकता था. पर उसके ममतापूर्ण और करुणामय ह्रदय ने उसे ऐसा करने से रोक दिया.

3. नृत्य-संगीत का शौकीन: ‘महबूबा ओये महबूबा’ गीत के समय उसके कलाकार ह्रदय का परिचय मिलता है. अन्य डाकुओं की तरह उसका ह्रदय शुष्क नहीं था. वह जीवन में नृत्य-संगीत एवंकला के महत्त्व को समझता था. बसन्ती को पकड़ने के बाद उसके मन का नृत्यप्रेमी फिर से जाग उठा था. उसने बसन्ती के अन्दर छुपी नर्तकी को एक पल में पहचान लिया था. गौरतलब यह कि कला के प्रति अपने प्रेम को अभिव्यक्त करने का वह कोई अवसर नहीं छोड़ता था.

4. अनुशासनप्रिय नायक: जब कालिया और उसके दोस्त अपने प्रोजेक्ट से नाकाम होकर लौटे तो उसने कतई ढीलाई नहीं बरती. अनुशासन के प्रति अपने अगाध समर्पण को दर्शाते हुए उसने उन्हें तुरंत सज़ा दी.

5. हास्य-रस का प्रेमी: उसमें गज़ब का सेन्स ऑफ ह्यूमर था. कालिया और उसके दो दोस्तों को मारने से पहले उसने उन तीनों को खूब हंसाया था. ताकि वो हंसते-हंसते दुनिया को अलविदा कह सकें. वह आधुनिक युग का ‘लाफिंग बुद्धा’ था.

6. नारी के प्रति सम्मान: बसन्ती जैसी सुन्दर नारी का अपहरण करने के बाद उसने उससे एक नृत्य का निवेदन किया. आज-कल का खलनायक होता तो शायद कुछ और करता.

7. भिक्षुक जीवन: उसने हिन्दू धर्म और महात्मा बुद्ध द्वारा दिखाए गए भिक्षुक जीवन के रास्ते को अपनाया था. रामपुर और अन्य गाँवों से उसे जो भी सूखा-कच्चा अनाज मिलता था, वो उसी से अपनी गुजर-बसर करता था. सोना, चांदी, बिरयानी या चिकन मलाई टिक्का की उसने कभी इच्छा ज़ाहिर नहीं की.

8. सामाजिक कार्य: डकैती के पेशे के अलावा वो छोटे बच्चों को सुलाने का भी काम करता था. सैकड़ों माताएं उसका नाम लेती थीं ताकि बच्चे बिना कलह किए सो जाएं. सरकार ने उसपर 50,000 रुपयों का इनाम घोषित कर रखा था. उस युग में ‘कौन बनेगा करोड़पति’ ना होने के बावजूद लोगों को रातों-रात अमीर बनाने का गब्बर का यह सच्चा प्रयास था.

9. महानायकों का निर्माता: अगर गब्बर नहीं होता तो जय और व??रू जैसे लुच्चे-लफंगे छोटी-मोटी चोरियां करते हुए स्वर्ग सिधार जाते. पर यह गब्बर के व्यक्तित्व का प्रताप था कि उन लफंगों में भी महानायक बनने की क्षमता जागी.

शायद स्वामी गब्बर ART OF LIVING के प्रणेता थे .. उनका शत शत नमन

संकलन करता अजीत वरवंडकर

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Corporate Social Dabawalas! November 10, 2010

Posted by aglakadam in Fun Reading, Jara hut ke, Life and all, National Issues, Social Casue.
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Dabbawala’s are very famous, not just in Mumbai & India but across the world. When I say Dabbawala, I am sure you immediately start thinking of the dabbawala’s of Mumbai who have an impeccable record of delivering more than 200000 lunch (tiffin) boxes to the respective users everyday within a time frame of 3 hours from 11.30 am till 1.30 pm. Day on day for the last few decades the dabbawala’s have been demonstrating zero error in their services to an extent that they have been recognized as Six Sigma Performance! For those who are still not aware about all this I encourage you to just Google dabbawala and see the 29400 results!

As per Wikipedia the definition of dabbawala goes like this : A dabewala, also spelled as dabbawalla or dabbawallah, literally meaning person with a box, is a person in the Indian subcontinent, most commonly found in the cities of Mumbai and Karachi, who is employed in a unique service industry whose primary business is collecting the freshly cooked food in lunch boxes from the residences of the office workers (mostly in the suburbs), delivering it to their respective workplaces and returning back the empty boxes by using various modes of transport.

Friends, here in this writeup, I am not intending to poke my nose in the business of the dabbawala’s who every day crisscross Mumbai by about 60 kms in the locals trains. I however refer to those dabbawala’s who haven’t yet found space in the treasury of Google though they are rife almost in every city in India! Yes I have discovered a new breed of dabbawala’s in the corporate world. A breed with a variety so unique and hi profile that it may take Google years to get an insight into these dabbas. I take this opportunity to share my observations on these dabbawala’s in this write-up. This is a post deepawali discovery.

These real dabbawala’s are actually found only in the festive season of deepawali. These are people with sweet boxes trying to reach and please their respective business beneficiaries prior to the festival day. This is a typical syndrome in the PP (public private) mode of “life – business – governance cycle of operations” in the corporate world in almost every city in India.

The nature and truth behind these dabbas (boxes) and the corporate dabbawals has though evolved over time. The journey of the dabbas started as a good will gesture when friends & relatives used to exchange sweets on the auspicious festive occasion. This was a well intended exchange of wishes and had nothing quid-pro-co hidden inside. Over ages now the tradition of dabbas on deepawali has evolved to deliver different motives.

You can find various kinds of contents floating in these dabbas today. I met one such gentle man who is a typical babu and a proud receiver of dabbas every deepawali. He received more than 35 Dabbas this deepawali. I was enlightened with academic information that these days not all the dabbas have sweets inside, in fact most of the dabba’s do not have sweets inside. Many other kind of items are also found in these sweet boxes like latest mobile handsets, video camera’s of small sizes, biscuits & coins (of course made of gold), diamond rings (to please madam), different variety of gift /travel vouchers etc. Stretch your imagination and you will still fall short of thereality… these sweet boxes have hi fi dimension products inside… They say that majority of the dabba’s in deepawali are used to guise the exchange of hard cash! As per one guesstimate the exchange of ‘green’ can accumulate to the tune of a few thousand crore rupees on a pan India basis. All these transactions just over a couple of days!

Once upon a time the burnt cracker debris in front of your house was an indication of how well you celebrated the festival. Today it is the count, variety & size of the used dabba’s thrown in the dustbin indicates how “wealthy” festival time had been for you. Hopefully now the IT sleuths will have a special drive from the upcoming festival season to take a count of the empty dabbas in front of houses in the streets.

Festival time dabbas are increasingly becoming an integral part of our corporate culture today. If a business unit does not indulge in dabba’s the happiness quotient in times to come is likely to come down, the payment lead time is likely to increase, the discounts or giveaways will be forced to be hiked and worst the future business prospects are at stake! Considering all this it makes sense for a business unit to distribute dabbas in advance of the festival. This is very much important the dabbas have to come in advance, if it is delayed the boss might not be pleased enough!

It was a surprise for me to know that most of the corporate’s in India spends at least two weeks time in advance to fulfill this corporate special responsibility! At times even an especially dedicated taskforce is set in action to work out the logistics and allocation of dabbas. The CSR administration machinery works round the clock to work out the dabba inventory. Which dabba to be handed over to which babu /
beneficiary and by whom at which place is a critical decision.

The best part is one cannot apparently identify these sweet boxes as bribes yet those hand’s who deliver the business checks gets greased. The giver and receiver of the dabba’s as well are much relieved from the pseudo sense of sin involved in the exchange of bribe. After all deepawali symbolizes the victory of good over evil and hence one need to be careful & safe!

Ajit Varwandkar
Managing Director
http://www.aglakadam.com

What are you selling today? October 5, 2010

Posted by aglakadam in aglakadam, EQ, Fun Reading, Inspirational Story, Management.
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One evening I was returning home after a hectic day schedule when my car wizzed past a fruit vendor. I suddenly remembered my daughter had demanded fruits early morning. I stopped, wriggled back in the traffic and straight way went to the apple basket. After sorting a few apples I asked the fruit vendor to pack & parcel 2 kg apple for me. While in the process of weighing the apples, the fruit vendor asked me to take out two apples which I had selected and suggested to be replaced by two new apples from the basket. I asked him the reason for this change. He said “Sahab isme andar se keeda hai” ( these two apples are rotten inside). Probably with his experience as a fruit vendor he knew to judge the apple content from the outward skin colour & appearance of the fruit.

By all means this was a great gesture by the fruit vendor Sunil. What if the apple perished from inside had been given to my daughter n school tiffin! Even if she discovered the perish while eating and decided not to eat it further, she would be left without adequate tiffin for the day in her school. In any case the fruit vendor will actually incur loss by not being able to sell perished apples at the end of the day! He could have very well managed to let go off the two rotten apples and reduce his sales damage! Neither I was a regular customer at that fruit vendor stall that he should have bothered to care about me! I was totally zapped at the honesty of the fruit vendor & I could not resist asking him the reason why he did so? The answer which he gave me was quite revealing and enlightening.

He said : We are in the business of selling edible fruits ( not just fruits). At home when the fruit purchased by the customer is not found suitable to be eaten the complete family will curse me. Not only this much they will never ever purchase any fruit from my shop. They may also brand me a cheap retailer. Even if it is a natures process to rot the fruit plum after some time, the customer will not blame God, they will charge me! I know this. Hence I always try to ensure that my customers get the right fruit. It’s the same for my regular customers as well as one time customer. I do not differentiate from customer to customer in quality. Yes for regular buyers I offer a price discount, that’s for sure.

I was pretty satisfied with the reply & I had all adorations for the fruit vendor. No wonder the fruit seller had grown from our wheel trolley based fruit seller to decent fruit shop owner in a few months. There was still one part of the query unanswered – what does he do with the semi perished / rotten fruits!

This was his reply : We as well purchase the fruits from some one else sir! See there is a supply chain in this business. I segregate the unsalable goods, quantify it and have worked out a discount formulae against this demurrage from the supplier. In my next purchase I get this price discount adjusted by the whole seller. The bunch of unusable fruits is then segregated into partially usable, so –so and absolute dirt. The absolute dirt is chucked into the municipality waste bin, the so so ones are offered to the wandering birds & animals & the partially eatable’s are chopped off the rot & distributed free of cost to the poor and the beggars.
What a policy, what an amazing vision! Never knew so much of a thought process goes behind the working of a fruit vendor! I learned that business is done from the heart not just by the head. One has to involve in the complete process of the business only then will he/she be successful. I have since then been a regular customer for that fruit vendor and also have recommended many to only stop at that particular vendors shop! A dedicated & loyal customer now!

In our corporate world as well we have seen many such similar parlances. Few months back Nokia had called back a particular batch of mobile batteries. As per one recent news, South Korian major Hyundai Motor has called back almost 140000 Sonata Sedans (of 2011 model) from the US markets for the reasons of steering fitment issues. As per the news, Hyundai in an email statement said that it was acting voluntarily to ensure customer safety. It said that it knew of a fewer than 10 vehicles with improper steering fitment and that no accident had yet occurred due to this.

Business strategist’s predict that the damage caused to the company’s reputation for the incorrect product in the market will be grossly covered up by the companies’ intentions to ensure customer safety. After all they are not just in the business of selling cars, they are actually selling safety on roads!

Business is business, be it a local fruit vendor or an international car major. The marketers and the business persons have to realize what product or service they are actually selling in the market? A tooth paste company can claim it is selling a tooth paste branded into various colors & forms! No they are actually selling a belief that by using their product the customer will be sure of healthy tooth! A soap company is not just selling soap, it is selling a hygiene, a watch company may not just be selling a time piece, it may be selling time discipline to some one, a medicine shop is not selling medicines, it is selling health, an apparel company may not be selling shirts or trousers only, its selling comfort and confidence, so on and so forth for any product or service that is made available in the business place!

If you are an employee of a company you are selling proper reporting, proper systems, correct documentation, right information, proper processes to your management! If you are a decision maker, your may be selling justice and need fulfillment to the deserving. Each one of is selling something some thing, some where today; it may be in cash or in kind! Its important to actually understand what business we are into and this realization will decide our success or failure. So what are you selling today?

Ajit Varwandkar
Managing Director
http://www.aglakadam.com
Can be contacted on : info@fsindia.in

Eureka of Emotional Relativity August 17, 2010

Posted by aglakadam in aglakadam, EQ, Fun Reading, Inspirational Story, Management, Motivation, Social Casue.
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Every morning I take my German Shephard for a stroll and that’s one source how I get a lot of food for thought & air ( oxygen) for survival! One interesting incident I share with you which I experienced one morning. I saw a milk vendor halting by the side of a thick stem tree & took an hide on the back of it. We were very near still the milkman’s activity was not in vision for us. Me and my dog, both had an anxiety to sniff around & explore. I smelled an adulteration (and in most probably my dog sniffed a milk treat!).
I was correct & found that the milk man had two pouch of drinking water with him, which he added to the can of milk. May be he would sell half a liter milk more than what the cow owner intended to sell and make some additional money out of it. I admonished the milk man which he refuted with arrogance. I wanted to setoff my dog on to him but I restrained. By the way my dog was also more interested in the spill off milk & not at all in the theft which I had discovered.

I kept feeling bad about this milk man. I pitied & felt worst for the receivers of the adultered milk for a long & was exploring how a lactometer could reach every household. My emotions took a paradigm shift when one day when I saw a road side pani puri wala resorting to the rain dripping water as a source of pani (water) for the pani puri dish! This water was one of the worst impurity I ever saw, the four wheel trolley on which the vendor sold pani puri had a rusted tin sheet where the rain water got stored. Drop by drop the water fell down into the strategically placed pani puri vessel. Poor pani puri lovers, most of them might not even know that contaminated water is being pumped into their stomach along with their most cherished pani puri!
This second event actually enlightened me & I experienced the Eureka of Relativity. Suddenly the milk vendor became a very respected gentleman for me. Till yesterday whenever I saw that milk vendor stop by that ‘adulteration tree’, I used to get an urge to stop him & cure him of his manipulation disease. But today I wanted to garland him & praise him .. you know why? Because I was so happy this milk vendor was so much sensitive & health conscious! He was actually purchasing a one rupee pure water pouch to be sued as an additive in the milk. I thought at least he is not resorting to the rain water for this! How noble this milk man was! What if he had used the rain water? Or worst the road side gutter water? By now I had so much of respect for that noble milk wala that I could have offered him a noble prize for his hygienic intentions!

Well friends every thing we experience in life teaches us a lesson. This experience in my life taught me the Theory of Emotional Relativity! Emotions out of our exposures are very much relative in life. It is only when we see the longer line that we can make out the shorter line!

I was happy with my small car only till such time that I saw my neighbor’s long car! I was happy with my small house only till such time that I realized my friends had a bigger bungalow! I was happy with 90% marks in the examination till such time that I found my colleague already secured 98%. I was happy with 15% of a salary hike in my office job this year till such time I found that the company had also offered 20% salary hike to some one else!

Reserve your emotions :

The message here is to learn to reserve our emotional reactions! When you are tempted to think that “this is the worst that could happen in this situation” STOP .. this may not be the Worst.. I would at best give you the right to feel bad about your experience.. not worst! Bill Gates once while addressing management graduates said “If you think your college professors are very strict, wait for your first boss!”

One more example to site here.. Post FIFA, the Octopus is a lot in demand; wile the parrot was just on the verge of loosing his job also so was the unaware future teller! Once upon a time in Indian haats & bazaars we could occasionally see many future tellers sitting on the road side with a parrot in the cage. A lot of people would crowd around to know what secrets the future had to unfold for them! The only job of the parrot was to pick a slip of fortune for the visitor! I met one such fortune reader recently… He was really sad, his agony was “ Till now the only complaint was that less people come to me & that the traffic was getting less day by day, but now people are asking me to hire an octopus & give away the parrot!”

There is nothing like Best or Worst in this world. If you think an experience was worst, hold on, it could deteriorate further. Likewise if you think you have done your best, think twice, may be you could still do it better!! Theory of Relative Emotions thus advises us not to respond very strongly to worldly exposures and reserve our reactions for future!

Ajit Varwandkar
The author is Managing Director of http://www.aglakadam.com
He can be contacted on info@fsindia.in

IN the IT age, see how our computers are Serviced March 23, 2010

Posted by aglakadam in Fun Reading, Jara hut ke.
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in the IT age our COMPUTERS are services like this!

Resort to Innovation when in trouble March 3, 2010

Posted by aglakadam in Fun Reading, Inspirational Story, Management.
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Recently I got this email, I do not know the source but thought of sharing it on the blog :

George Phillips , an elderly man, from Meridian , Mississippi , was
going up to bed, when his wife told him that he’d left the light on in
the garden shed, which she could see from the bedroom window. George opened the back door to go turn off the light, but saw that there were people in the shed stealing things.

    He phoned the police, who asked “Is someone in your house?”
    He said “No,” but some people are breaking into my garden shed and stealing from me.

  1. Then the police dispatcher said “All patrols are busy. You should
    lock your doors and an officer will be along when one is available.”

    George said, “Okay.”

    He hung up the phone and counted to 30. Then he phoned the police again.

    “Hello, I just called you a few seconds ago because there were people stealing things from my shed. Well, you don’t have to worry about them now because I just shot them.” and he hung up.

    Within five minutes, six Police Cars, a SWAT Team, a Helicopter, two Fire Trucks, a Paramedic, and an Ambulance showed up at the Phillips’
    residence, and caught the burglars red-handed.

    One of the Policemen said to George , “I thought you said that you’d shot them!”
    George said, “I thought you said there was nobody available!”

    MORAL :

    Innovation pays when emergency arises

    Ajit Varwandkar
    http://www.aglakadam.com
    Twitter : @varwandkar